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I. Requirements

Administrator rights: For the installation and configuration procedures of vistrax administrator rights are necessary.

Internet connection: It is recommended that an internet connection is available during installation, because necessary prerequisites are automatically downloaded from online servers (up to 300 MB), if these are not already installed on the computer. However, you may also install vistrax without an internet connection by downloading the obligatory components (if necessary from another computer) and manually installing them onto the computer on which you wish to set up vistrax. The new vistrax installation can then be re-started. The following table lists all components that can be installed manually and the location from which they can be downloaded.

Designation: Necessity: URL for download:
DirectX End-User Runtimes (June 2010) obligatory http://www.microsoft.com/en-us/download/details.aspx?id=8109
Microsoft Visual C+ + Redistributable 2017 obligatory https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
Microsoft .NET Framework 4.6.1 obligatory for vistrax Welcome https://www.microsoft.com/en-us/download/details.aspx?id=49981
Microsoft Visual C+ + Redistributable 2022 obligatory (from vistrax 3.1) https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
Microsoft .NET Framework 4.8 obligatory for vistrax Welcome (from vistrax 3.1) https://dotnet.microsoft.com/en-us/download/dotnet-framework/net48

Important

Microsoft Server operating systems require an installation of the “Media Foundation” feature, as this provides the required MF.dll. This can be done via the “Add Roles and Features Wizard”.

Important

vistrax requires the “Windows Universal C Runtime” (UCRT). This may need to be updated for versions prior to Windows 10 or Windows Server 2016: You can find the latest version for your operating system here.
vistrax Hardware and Software Requirements
Minimum: Recommended:
Microsoft Windows 7 (SP1)
Microsoft Windows 8.1
Microsoft Windows 10 (1803 or later)
Microsoft Windows 11 (21h2 or later)
Microsoft Windows Server 2016
Microsoft Windows Server 2019
Microsoft Windows Server 2022
Microsoft Windows Server 2025

32-bit or 64-bit desktop operating system
2 GHz Dual-Core CPU
2 GB Memory
2 GB free disk space
1 Gbit network connection
1 free USB 2.0 port
Screen resolution: 1280 x 1024 pixels
DirectX 9.0c and compatible graphics card (256 MB) 		Microsoft Windows 11 (21h2 or later)

64-bit desktop operating system
3 GHz Quad-Core CPU
4 GB memory
10 GB free disk space
10 Gbit network connection
2 free USB 2.0 ports
Screen resolution: 1920 x 1080 pixels
DirectX 11 and compatible graphics card (1 GB)

Important

A vistrax 32-bit variant is no longer supported in standalone mode from version 3!

Important

Windows Server Core installations (without GUI) are not sufficient. Please make sure that all desktop functions of the Windows Server are installed.

Recommanded

Install vistrax onto the computer which is used for the administration and organization of visitors
vistrax Server Hardware and Software Requirements
Minimum: Recommended:
Microsoft Windows 7 (min. SP1)
Microsoft Windows 8.1
Microsoft Windows 10 (1803 und neuer)
Microsoft Windows 11 (21h2 und neuer)

Microsoft Windows Server 2016
Microsoft Windows Server 2019
Microsoft Windows Server 2022
Microsoft Windows Server 2025

32 or 64-bit desktop operating system
3.5 GHz Dual-Core CPU
8 GB Memory
50 GB free disk space
1 Gbit network connection
1 free USB 2.0 port
Screen resolution: 1280 x 1024 pixels
DirectX 9c and compatible graphics card (256 MB) 		Microsoft Windows Server 2025


64-bit desktop operating system
4 GHz Quad-Core CPU
16 GB memory
100 GB free disk space
10 Gbit network connection
2 free USB 2.0 ports
Screen resolution: 1920 x 1080 pixels
Microsoft .NET Framework 4.8
DirectX 11 and compatible graphics card (512 MB)
vistrax Welcome Hardware and Software Requirements
Minimum: Recommended:
Microsoft Windows 11 (21h2 or newer)
Microsoft Windows 10 (1803 or newer)

32 or 64-bit desktop operating system
3 GHz Dual-Core CPU
4 GB Memory
2 GB free disk space
1 Gbit network connection
Microsoft .NET Framework 4.8
Screen resolution: 1280 x 1024 pixels
DirectX 11 and compatible graphics card (512 MB) 		Microsoft Windows 10(1803 or newer)
Microsoft Windows 11(21h2 or newer)

64-bit desktop operating system
3 GHz Quad-Core CPU
8 GB memory
10 GB free disk space
10 Gbit network connection
Microsoft .NET Framework 4.8
Screen resolution: 1920 x 1080 pixels
DirectX 11 and compatible graphics card (1 GB)

Important

vistrax Welcome must be installed on a local drive and cannot be operated from network drives!

Recommanded

Install vistrax Welcome on a computer located at your company entrance.
vistrax Kiosk Hardware and Software Requirements
Minimum: Recommended:
Microsoft Windows 11 (21h2 or newer)
Microsoft Windows 10 (1803 or newer)

64-bit desktop operating system
3 GHz Dual-Core CPU
4 GB Memory
2 GB free disk space
1 Gbit network connection
3 free USB 2.0 port
Microsoft .NET Framework 4.8
Screen resolution: 1280 x 1024 pixels
DirectX 11 and compatible graphics card (1 GB) 		Microsoft Windows 11 (21h2 or newer)

32 or 64-bit desktop operating system
4 GHz Quad-Core CPU
8 GB memory
10 GB free disk space
10 Gbit network connection
3 free USB 2.0 ports
Microsoft .NET Framework 4.8
Screen resolution: 1920 x 1080 pixels
DirectX 11 and compatible graphics card (1 GB)

vistrax database instance

vistrax requires a Microsoft SQL Server Database

Recommanded

It is comfortable to install and configure the database by using vistrax Admin. To install vistrax Admin use the installation options “Custom” or “Complete”.

These databases are supported (Express-Editions as well):

  • Microsoft SQL Server 2016
  • Microsoft SQL Server 2017
  • Microsoft SQL Server 2019
  • Microsoft SQL Server 2022

From vistrax 3.6:

  • Microsoft SQL Server 2025

Important

From Microsoft SQL Server 2016, a 64-bit system is mandatory!

Important

Due to the use of encrypted connections with the Microsoft OLE DB Provider for SQL Server (SQLOLEDB) it is mandatory, that TLS 1.0 is activated on the workstation and on the server. By default, this is the case, but the setting can be deactivated via group policies or registry keys. Please check whether TLS 1.0 is enabled or set to “Not configured” in your group policies under the following category: Network/SSL Configuration Settings/Protocols/Weak Protocols. From vistrax version 2.6.2 it is possible to use the newer Microsoft OLE DB Driver for SQL Server (MSOLEDBSQL), that supports TLS 1.0 and newer, as well as self-signed certificates. This database driver must be installed separately. Only then it can be selected in the Microsoft SQL Server Connection Settings. You find the download here: https://www.microsoft.com/en-us/download/details.aspx?id=56730



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